The only regret we have is that we couldn't deliver sooner. We've been working hard for the past year to create the very best behavioral health practice management system ever seen. This wasn't easy. The purpose of this post is to peel back the curtain and share some of what went into this product and explain why it took so long!
One of the most popular posts on the iCouch blog was our 2015 article Crossing the line: a legal argument for interstate online therapy. Thousands of people have read it and it still enlivens debates on the topic of cross-state online therapy. I'm not going to rehash the main points here, please read the original! However, given that the most popular question we get at iCouch is "Can I practice online therapy across state lines?" we decided that another article was warranted!
As we're fast approaching the launch of the new iCouch, we're hard at word with user testing as well as creating help documentation and resources for the system. Today we were working on writing our help article about passwords and authentication and it turned into a lively discussion about how bad most systems are when it comes to passwords and authentication. Even allegedly HIPAA-compliant practice management systems still employ password and authentication practices that are stuck in the 1990s.
We've written about password security before, if you haven't already read that post, it's worth your time!
A friend of mine with whom I used to teach with in Shanghai, China killed himself November 9, 2016. I rarely get into personal topics on this blog but this time, I'm going to make an exception because frankly, writing makes me feel better and this gets to the heart of why we do what we do. If you don't read anything else we publish, I'd appreciate your time reading this.
For mental health practitioners, especially those working with cash therapy clients, setting the correct price for your sessions is often an exercise in hope mixed with a little optimism combined with a little more anxiety. In fact, choosing pricing for any product or service can be a challenge! This article ought to help demystify the process or at least provide you with some action items that can help you set optimal prices that maximize your private practice profit.
Topics: Therapy Practice Management
I admit it. I love design. To me there's nothing better than looking at mid-century modern furniture or the architecture of old churches or even watching an entire film about the font Helvetica. So when it comes to websites, I'm probably harsher than most when confronted with a bad design.
Topics: Therapist Marketing
We get many inquires at iCouch about what our product is all about. Probably several dozen a week from practitioners probably a lot like you. This post is to answer some of the common questions and shed some light on just what this iCouch "thing" actually will do for your behavioral health practice.
Topics: About iCouch
Should you let your web browser remember your passwords for online services? We all do it. Modern web browsers make it really easy to do this and, given how frequently we use passwords, it can be a huge timesaver. However, a browser that remembers passwords is only as secure as the computer running it. What this means is that if your computer is outside of your control (it's stolen, someone else in the office borrows it (even for just a few minutes,) it creates a considerable risk.
What's the difference between online therapy and in-person therapy?
Nothing really. Online therapy is simply a modality. It's not a distinct "thing." We get inquiries almost every day from people who want to become an online therapist. The interesting thing is that some of these people aren't mental health practitioners at all, yet there's a pervasive myth that becoming an online therapist is somehow different than becoming a "regular" therapist. It's not. Online modalities are just that: modalities. It just a method by which treatment is delivered.
There are some differences however between delivering a counseling session using the internet and delivering treatment in an office.
Hear iCouch CEO Brian Dear explain the ideas and passion behind iCouch.
Therapy has been a bit of a step child in health care.
A child has a sore throat and parents race to the pediatrician only to be told to gargle with salt water. A child has depression and parents often think to do nothing by try to cheer her up.
Topics: About iCouch